Terms & Conditions

1. Accomodation

Hotel/Apartment accommodation will be booked either through third party suppliers or directly with resorts and the suppliers booking conditions will apply to the reservation and should be checked by you on-line at the time the reservation is confirmed. In the event that you would like to cancel or amend your hotel booking, it is your responsibility to notify our company in writing at least 48 hours prior to your arrival. If the cancellation or amendment is possible, we will apply an administration charge for any changes made and a penalty charge imposed by the supplier may also apply. In some instances reservations may be non-changeable and non-refundable.

Star ratings quoted will be those applied by the supplier through whom the accommodation is booked; these may differ from official ratings and we cannot be held responsible for any misconceptions relating to star ratings.

Clients should be aware that whilst accommodation suppliers always endeavor to ensure that hotels will not be changed, sometimes hoteliers are unable to honor bookings and under those circumstances the accommodation supplier or hotelier will offer alternative accommodation of equivalent standard. If the hotel is of the same rating and in the same resort as that originally booked it will not be considered to be a significant change and it will not therefore be possible to cancel the accommodation reservation without penalty.

All booking amendment and cancellation requests must be received by us in writing.

Cancellation or reduction the number of rooms:

• Cancellation more than 60 days in advance, 10% of the deposit made will not be refundable.
• Cancellations between 60 and 30 days prior to departure – 50% of the booking value will be charged on your credit card.
• Cancellations between 29 and 15 days prior to departure – 75% of the booking value will be charged on your credit card.
• Cancellations less than 14 days prior to departure – 100% of the booking value will be charged on your credit card.

Major amendments in response to a customer request i.e. different dates, change of accommodation will depend on the hotel policies and may incur a charge of 50€ per booking.

Minor amendments i.e. customer name change, change of golf course or tee time are FREE of charge.

Payment policies:

• 25% as a confirmation of the booking.
• 50 % of the total amount 30 days before the arrival date.
• 25% of the total amount 15 days before the arrival date.

Where a late reservation is confirmed (within 30 days or less prior to arrival date) full payment will be required at the time of booking.

2. Green fees.

Cancellations:

All courses must be cancelled 30 days prior to play. All courses have different cancellation rules, it may vary from 24hrs to 1 month.

Ask our office for specific cancellation rules on the course you are playing. If you have to make a last minute cancellation.

we will always do our best to cancel the course with no green fee charge. We have good connections with all courses and most courses are flexible with their cancellation rules.

Any cancellations made during the allowed cancellation period will be charged 6 Euros for each course cancelled.

Any cancellations made after the allowed cancellation period will be charged the full price of the green fees.

Any "NO SHOWS" will be charged the full price of the green fees.

Cancellations and refunds on rainy days require a stamp on your Executive Golf Booking voucher from the caddy master confirming that it is too rainy to play.

The golf courses decide when the courses are closed and when to stamp vouchers for refunds.

Modifications:

All changes must be made 1 month before your tee-times. Most courses are flexible with small modifications and we always do our best to meet our client’s needs.

We recommend you contact us at least 48 hours before your tee-time. Note we CANNOT make any changes to the number of golfers AFTER you have played.

Any modifications after the first golf booking will carry a 3 Euro charge for each golf course.

Prices are subject to change at any time by Executive Golf Booking.

Golf insurance is sometimes not included and has to be paid directly to the caddy master 2€.

Payment Policies:

• For reservations made more than 30 days before the first golf booking, 50% of the total cost is required. The rest of the payment should be done 14 days before the first golf day.
• For reservations made less than 14 days before 100% of the total cost is required.

3. Transport services

Cancellations:

• Up to 2 days before the service free of charge.
• Up to 24 hours before the service 50% charge.
• 4 hours before the service full charge.

Payment Policies:

• In order to guarantee the service full payment must have been received before the service.
• 7 days before the date of the service 50% of the total cost is required to guarantee the booking.
• 48 hours before the date of the service 100% of the total cost is required.

4. Restaurants, activities and other services.

• Cancellation more than 7 days before the service there will not be any charge.
• Cancellation between 7 days and the date of the service 50% of the total cost will be charged.

5. Our prize policies

Prices shown on our website are believed correct at the time of publication. We reserve the right to change prices from time to time. Accordingly, it is possible that when you book your holiday the actual price may have gone up or down. If the price of your holiday has changed, the correct price will be confirmed at the time of booking. We reserve the right to correct errors at any time prior to the price being confirmed at the time of booking.

Once you have made your booking and paid a deposit (or made full payment if booking within eight weeks of departure) and the price of your chosen holiday has been confirmed by your Confirmation & Account, we will only increase it in the following circumstances. A surcharge will be payable where our transportation costs i.e. any taxes or fees increase or as a result of any changes in the exchange rates which have been used to calculate the cost of your holiday.

You have 14 days from the issue date printed on the surcharge invoice to tell us if you want to cancel or purchase another holiday where you are entitled to do so in accordance with this clause. If you do not tell us that you wish to do so within this period of time, we are entitled to assume that you will pay the surcharge. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later.

6. Our assurance on standards and assumption of liability

(a) We promise to make sure that all parts of the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you, are made, performed or provided with reasonable skill and care.

(b) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:

• the act(s) and/or omission(s) of the person(s) affected or another member of their party or
• the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or
• 'force majeure' as defined bellow

In these Booking Conditions, 'force majeure' means any event, which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity, industrial dispute, insolvency of airlines, natural or nuclear disaster, adverse weather conditions, rising and falling water levels, closure of locks, perils and dangers of the sea, closure of seaports, fire and all similar events outside our control.

7. Website and other information

All information contained on our website or which is otherwise produced or published by us is based on information available at the time of publication. We reserve the right to change any website or other information before your booking is confirmed and the amended information will then form part of your contract with us. If any part of these Booking Conditions is found to be unfair or unreasonable, the remaining terms will still be valid. Whilst every effort is made to ensure the accuracy of our website, our prices and other information at the time of publication, regrettably errors do occasionally occur. We reserve the right to correct errors prior to confirming your booking. You must ensure you check all details of your chosen holiday (including the price) at the time of booking.

Your Commitment To Us

8. Paying for the balance of your holiday

Our Confirmation & Account will show the total price you must pay for your holiday. We must receive the full cost of your holiday (less any deposit(s) which you have already paid) no later than eight weeks before departure. If you book within eight weeks of your departure, you must pay the full cost of your holiday when you book. If for any reason the full cost of your holiday is not received by us on time, we will write and tell you that the payment is overdue. If it is still not received by us within 7 days of the written reminder being sent out, we will be entitled to treat your booking as cancelled by you and keep your deposit.

9. Your Responsibilities

You must ensure that you and your party have valid acceptable passports and any appropriate visas required for your holiday. We regret we cannot accept any liability if you or any member of your party are refused entry onto any transport or into any country due to failure on your part to carry correct documentation

Adequate and appropriate travel insurance is essential for your protection. It is your responsibility to ensure that the insurance cover you purchase is adequate and appropriate for the particular needs of you and your party. Please read your policy details carefully and take them with you on holiday.

You must be responsible for the behavior of yourself and your party. We can refuse to accept you as a customer or refuse to continue dealing with you by terminating your holiday arrangements if your behavior is or is likely to be, in our reasonable opinion, disruptive, upsetting or dangerous to yourself or anyone else or if you have caused or are likely to cause damage to property. We will not pay any refund, compensation or other sum whatsoever or any costs or expenses incurred by you if we have to terminate the holiday arrangements due to your unacceptable behavior.

In some instances a security deposit of 500€ will be required, this will be refunded provided there is no damage to the transport/property that has been provided.

You must tell us if you have an existing medical problem or disability that may affect your holiday before you book your holiday giving us full details at the same time. If in our reasonable opinion, your chosen holiday is not suitable for your medical problem or disability or you are not traveling with someone who can provide all assistance you may reasonably require, we have the right to refuse to accept the booking. If you do not give us full details of your medical problem or disability at the time of booking, we can also cancel the booking when we find out the full details if in our reasonable opinion the holiday is not suitable or you are not traveling with someone who can provide all assistance reasonably required. If we cancel in this situation, cancellation charges as set out in the table and must be paid by the person concerned.